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- IT (information technology) is a term that encompasses all forms of technology used to create, store, exchange, and use information in its various forms (business data, voice conversations, still images, motion pictures, multimedia presentations, and other forms, including those not yet conceived). It's a convenient term for including both telephony and computer technology in the same word. It is the technology that is driving what has often been called "the information revolution."

LAST UPDATED:

15 Jun 2005

Read more about IT:

-	SearchCRM.com has information about the use of information technology in customer relationship management.

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