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Mobile computing: IT on the go

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Execution: Dial "M" for mobile management


Building a mobile computing infrastructure is likely to be a work in progress for most midmarket CIOs. That doesn't mean, however, that you have to reinvent the wheel. This chapter provides expert advice on executing your mobile computing strategy to get it set up from the get-go.


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Personal digital assistants increase revenues, regulatory compliance risks
Personal digital assistants (PDAs), the most ubiquitous unified communications weapon, sometimes trade messaging flexibility for regulatory compliance rules.

GPS technology keeps tabs on field service workers
That cool tool that helps you find your way from the airport to your hotel is now being used to keep tabs on your remote staff.

Offline SaaS applications on the rise
As more companies rely on a mobile workforce, SaaS vendor apps are heeding the call. A growing number are offering offline clients that can synchronize with online SaaS applications, allowing your workers to work...

RIM targets midsized firms with easier-to-use PDA software
Research In Motion's new BlackBerry Professional Software supports more BlackBerry users and requires less IT expertise than the company's other SMB offerings.

Virtual private networks offer secure, simple remote access
VPNs are an easy, inexpensive way to offer secure remote access. Here's why SMBs should implement them.

VoIP brings flexibility, accessibility
VoIP systems can help midmarket executives manage telephone interactions, make salespeople more accessible, improve the customer experience -- and reduce costs, too.

Wireless telecom expense management: A success story
With the market set to explode and huge potential cost savings, SMBs are looking into outsourcing their wireless telecom expense management, curing lots of headaches along the way. See how it worked for one SMB.


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