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CIO Decisions Magazine Archives: February 2006

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February 2006

Departments

2-WAY STREET
	An Executive Conversation by Linda Tucci After acquiring several near-bankrupt hospitals, West Penn charted a $140-million turnaround. Two tough-minded execs did their part.

CIO HABITAT
	Turning Telecom From an IT Blind Spot Into a Business Innovator by Thornton May Worrying about telecom used to be someone else's problem. Now it's yours.

UPDATE
	Hiring Out the Help Desk - (problem solved) by Megan Santosus

	AARP Gets Its Data Together - (q&a) by Linda Tucci

	BostonCoach's CIO Knows (Double) Jack - (on the job) by Megan Santosus

	Incident Reporting 101 - (tips) by Megan Santosus

	The Most "Agile" Industries - (by the numbers)

	Sourcing as Governance - (bookshelf) by Lauren Horwitz

	(numbers)

	Hitting the Ground Running - (on the job) by Megan Santosus

	(quotable)

VERTICAL VIEWS
	Among Auto Suppliers, the Diverse Survive by Steve Ulfelder With U.S. automakers hurting, midmarket auto suppliers are under the gun to diversify.

Features

	Waiting for Microsoft by Michael Ybarra and Tom Kaneshige Microsoft promises to love and cherish the midmarket. Will CIOs embrace it?

	Pay Up! by Joan Indiana Rigdon The practice of charging lines of business for their share of IT has a checkered past -- with good reason. Here's why, and how, to try it.

	Seven Years in the Making by Michael Ybarra The dot-com bust derailed a massive ERP project at office cubicle maker Haworth Inc. Last year, IT executive Michael Moon picked up the pieces.

In Every Issue

	Time Isn't on Your Side (editor's letter) by Maryfran Johnson

	Off the Cuff: Byram Healthcare Centers Inc. by Anne McCrory

	Incoming

Opinion Columns

	Business Mentor How to Fend Off the Fate of the Samurai by Niel Nickolaisen Like the samurai of the 1800s, IT faces an agile imperative.

	ERP Journey Passing the Baton Made Simple by Les Johnson How well-crafted activity triggers optimize workflow and satisfy customers.

	Project Expert Reasons to Get to Know Your End Users' Business by Gopal K. Kapur Project managers: Get in the trenches and get in touch with users' needs.

	Podium Lending Out the Keys to the Kingdom by C. Warren Axelrod Outsourcing security may provide needed expertise but also exposes vulnerabilities. Here's how to work with a third party.

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