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Cisco Small Business Resource Center
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Welcome to the Small Business Resource Center, sponsored by Cisco. Whether you are just getting started with your network or looking to grow,
Cisco can help you take your business where you want to go. See how companies like yours are using technology to succeed.




Eco-Friendly Materials Importer Uses Technology to Grow (1:08 min)

See how amaZulu, an eco-friendly company that imports natural architectural materials from villages all around the world, uses Cisco technology to improve customer service and productivity.



How Robots are Improving the Quality of Healthcare-Automatically (3:34 min)

See how Aethon courier robots bring drugs, equipment, meals, and other healthcare necessities to doctors and nurses, anywhere in a facility, allowing healthcare providers to focus on giving patients the best possible care.



Automotive Repair Shop Increases Productivity and Improves Customer Service (2:30 min)

Learn how Seyfer Automotive implemented a new communications system and freed up 30 minutes daily for the service manager, resulting in one to two additional daily repair jobs worth US$200 to $US400.



Case Study: Unified Communications and Virtual Networking (1:09 min)

Watch how 3marketeers Advertising uses unified communications and virtual private networking to foster collaboration, provide better customer service and increase profitability.



Housing Association Puts Staff into the Community, Increasing Personal Contact (3:05 min)

See how Cisco helped Community Gateway Association (CGA) increase face-to-face contact with tenants, improve customer communication and bring services and staff closer the community.



Medical Office Increases Productivity with New Communications System (1:05 min)

See how Dr. Sunita Jayakar's physician practice implemented a Cisco phone system and reduced time required for appointment reminder calls from four hours to 15 minutes per day,allowing time for more personal communication with patients.



MPC Industries Headquarters Travel with CEO (3:46 min)

Watch how MPC industries, a family owned manufacturing company, uses Cisco Unified Communications to help the CEO and employees enjoy life without sacrificing productivity by connecting people to the office anytime, from anyplace.



Nurse Next Door Using the Power of the Network (1:21 min)

Learn how Nurse Next Door uses Cisco Unified Contact Center to improve patient appointments and employee scheduling, allowing franchise owners to concentrate providing patient-centric care



Trade Show Management Firm Increases Responsiveness (4:40 min)

See how Everything Tradeshows uses Cisco Smart Business Communications System to enable faster response to customer messages, increase outbound telemarketing activity and reduce costs.



Bringing Personalized Financial Services to Farmers (3:12 min)

Watch how MidAtlantic Farm Credit, a financing company for agribusiness and rural homeowners, uses Cisco Unified CallConnector for Microsoft Dynamics CRM to provide a 360-degree view of customer information to every employee.




Content
Eco-Friendly Materials Importer Uses Technology to Grow
VIDEOCAST -- In this video case study watch how amaZulu, an eco-friendly company that imports natural architectural materials from villages all around the world, uses Cisco technology to improve customer service and productivity.



ADDITIONAL MATERIALS FROM CISCO

Ten Tips for Making Your Business More Efficient

Go Green with Ease: Five Steps for Small Businesses

Eight Strategies for First-rate Customer Service

About Cisco
Cisco SMB Solutions help your business succeed, with technology you can trust. Our products make communications easier, linking customers to your business and employees to each other. They reduce costs by making it simpler to share, store, and secure company data. And they give you more flexibility, allowing you to work from home, on site, or on the move. Visit www.cisco.com/go/smb to learn more.
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