Customer relationship management (CRM) software and programs can help any midmarket company take better care of its customers. Find the latest on CRM, including news, tips and other resources, in this topic.
Economy forces CIOs to cut software spending
SearchCIO-Midmarket.com | 28 May 2008 ARTICLE - Businesses this quarter are cutting their software spending. ERP software takes a hit, but virtualization software stays hot.
On-demand CRM and SaaS takes hold in midmarket
SearchCIO-Midmarket.com | 23 Jan 2008 ARTICLE - Experts say adopters of on-demand CRM can profit from integrating with back-end systems. They have plenty of approaches from which to choose.
SMBs demand attention from business apps vendors -- and get it
SearchSMB.com | 04 Sep 2007 ARTICLE - Competition is at a fever pitch in the SMB ERP market, and as a result, vendors are hitting it out of the park with products specifically for SMBs.
Unified communications plans should tap CIO
Submitted By: SearchCIO-Midmarket.com | 16 Oct 2008 TIP - Unified communications planning needs an objective group from telecom, networking, operations and business for best results.
Disaster recovery: Use simple plan to classify apps
Submitted By: SearchCIO-Midmarket.com | 18 Sep 2008 TIP - Classifying applications in order of importance is key to keeping disaster recovery in sync with revenue goals.
CRM: Ten questions to consider before buying
Submitted By: SearchSMB.com | 12 Jul 2007 TIP - CRM is a big investment. Consider these strategic and technical questions before you take the plunge.
CIO takes a people-based approach to new service
SearchCIO-Midmarket.com | 18 Jun 2008 CIO DECISIONS MIDMARKET IT LEADERSHIP AWARDS - David Mann, CIO at The Word & Brown Cos., and his staff wrote AgencyPro for his customers. It is people who make software work, he says.
ERP software and systems for the midmarket
SearchCIO-Midmarket.com | 10 Jan 2008 IT MANAGEMENT GUIDES - The decision to purchase an ERP system can lead to a number of questions for IT professionals at SMBs. This guide offers tips and articles to address implementation issues.
CRM strategies for SMBs
SearchSMB.com | 03 Oct 2007 TOP 5 TECH ADVICE - Customer relationship management software helps companies keep customers happy. Learn more with our top five CRM tips for SMBs.
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